FREQUENTLY ASKED QUESTIONS

YES!

 YES! We offer SINGLE NIGHT RESERVATIONS.  Please note that the rate for a single night is higher than the multi-night rate.

Please note on certain days throughout the  calendar year,  that only 2 night minimum stays are available.

There is a maximum stay of 14 days per suite.

Check-In: 4pm
Check-Out: 10am

We completely understand that plans change, we require 5 days in advance if you wish to cancel your reservation. If cancelling within 5 days, we reserve 25% of your reservation costs.  Reserved stays are within 48 hours of check-in and no refund will be given.

Why You Ask: We have fees that PG is charged for when the reservation is made and when the reservation is canceled

We always recommend guests to review their reservation in detail before booking!

We take pride in providing top-quality service to our guests. To ensure continued satisfaction of future guests, we kindly ask guests not to cause excessive damage or dirtiness in the individual suites and the lounge.

In compliance, any suites that necessitate additional cleaning or repairs will incur additional fees based on labor and or repairs caused by damage.

We know convenience is key, which is why we accept both debit and credit cards for your reservation and stay.

Our nightly rates cover  your cozy abode with cleaning included.  Local and state lodging taxes are separate charges and are different in every county and state.

Piedmont Grove has a minimum age requirement of 22 years to reserve and check into our suites. A person of the minimum age requirement must be present at check-in and is the registered guest in the room. Our mission is the guest have a quality stay with complete  for all guests.  We ask all guests to adhere to this age requirement.

The maximum occupancy per suite is 2 people.  In our Individual Queen Suites, there is a sleep sofa in the living space and we can accommodate 2 additional guests if stated in your reservation.

Each individual suite has its own High Speed Wireless Internet connection with an individual password. The PG lounge in the main building include high-speed wireless internet complimentary to all guests.

YES!

Our parking area at Piedmont Grove is small and limited at each individual suite. The parking spaces cannot accommodate oversized vehicles ( full size RVs ), extensions, trailers, and vehicles in tow.

Our driveway and entrance is gravel.  Suites 1-6 are located at the top of our property.  Motorcycles booking with us, please rent the individual suites 7, 8, 9, and 10 for convenience.

NO. We do love animals, but given the limited number of individual suites, we cannot accommodate any pets at this time.

Please note an additional fee of $250.00 will be applied to your card on file if there is evidence of pet debris, damages, and  additional time involving cleaning fees in your suite.

NO.  Piedmont Grove prides itself as a SMOKE FREE ENVIRONMENT.

• There is no smoking or vaping in our beautifully appointed, individually designed suites, lounge, or anywhere on the four-acre property.
• A $350.00 smoking/vaping fee will be charged for any smell/signs/damage caused from smoking/vaping including cigarettes/cigars  outside of your suite.

NO. To keep safety a top priority, we kindly ask our guests to refrain from cooking in their suites or on the patios and balconies.

No electrical cooking appliances, gas burners, hot plates, or multi-use grills are allowed anywhere on the property.

No open fires are allowed.

Our cozy lounge is a common space available and is only to registered guests staying at the Piedmont Grove.  There are plenty of small settee spaces to gather at, a center gas fireplace, two 4 person dining tables, an 80″ smart TV,  We have a Complimentary Coffee & Tea bar for our guests. Ice is available for cold drinks in the lounge and it is located in the bottom freezer of the refrigerator.  There is a industrial microwave for your convenience of heating leftovers from a restaurant you went to! Included in the lounge is a Cold Water Filtered Dispenser to fill your favorite water container. We strive to limit waste especially plastic and paper products.

We have  a complimentary private coffee & tea bar in each individual suite too.

Enjoy the lounge daily from 8am -8pm.  Lights automatically turn off at 8pm.

NO. We are thrilled you chose Piedmont Grove Lodging for your stay! For the safety and comfort of everyone, we kindly ask that only registered guests are allowed on the grounds for their safety.

We all need our beauty sleep, we ask that you  respect the rest and quiet of other guests in their suites.

• There is no excessive loud noises at anytime.
• Music or instruments played inside or outside of your room should reside by 8 pm out of respect for all guests.
• Please note at certain times of the year, there could local music events at businesses nearby that extend later than 8pm.
• The Lounge closes @ 8pm with the lights automatically turned off.

For your safety and tranquility, the Nelson County Sheriff’s Department regularly patrols the area, especially the businesses.

NO. At this time, we do not have handicap accessible suites that provide convenience for wheelchairs/large equipment. Our bathrooms are not handicap acessible.  Thanks for understanding.

We all want to keep Piedmont Grove as beautiful as you found it, which is why we kindly request that you do not leave any trash outside your suite.

Our devoted staff will remove trash from upon your departure.

We pride ourselves in preserving the beauty of Nelson County and we are incredibly grateful for your commitment to sustainability and cleanliness!

Wildlife is abundant everywhere!

• Please do not feed the wildlife or let them inside your suite.
• Please keep all the doors closed in the suites when not occupied.
• Please keep your car doors and windows closed.

In case of an emergency, please dial 911 for the local sheriff’s department who will dispatch the appropriate authorities.